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No graphical user interface after OWA login

Are users having problems seeing your OWA GUI ? A pesky hotfix could be the problem.

I have Outlook Web Access running on Exchange 2003. The graphical user interface (GUI) comes up nicely when I pull it up on our secure sockets layer connection. However, after I log in, I see a directory structure and there is no GUI. It was working fine for a good period of time. I do not know what has changed that has disabled it.
Check for any hotfixes that may have been applied to the server. Particularly check for 828847; it may cause similar problems.

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