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Outlook Web Access logon failures

I am having Outlook Web Access (OWA) logon failures for all clients except those with administrative permissions. My environment is 65 users, one Windows 2000 domain, Exchange 2000 behind a firewall, all service packs and rollups are current. Exchange is rejecting the password for non-admin types. How do I get my clients, especially those off-site, reconnected?
Make sure you have an IUSR account in your Active Directory. Also, check your Exchange server permissions for the IUSR account.

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