POP3 email not appearing in Outlook 2007
Take a look at the steps you should take to resolve issues you may have with an additional POP3 email account not showing up in Outlook 2007.
There are times when his POP3 email didn't show up in Outlook and he'd have to restart in order to see it. We've changed various Outlook/Internet email settings, the Outlook Send/Receive settings, and have updated Outlook 2003 to 2007 but cannot resolve the issue.
If that's not the case, I would create a new MAPI profile on a new computer with the user's settings. If that works, the culprit was something environmental on the user's original computer. From there, I would try creating a new MAPI profile on that computer to see if it resolves the issue.
If creating a new MAPI profile on a new computer doesn't resolve the issue, then you'll need to check with your ISP, or see if there is something strange happening on your network at the times in question.
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