Problems creating Microsoft Outlook profile in Windows Vista

Get some advice on what to do if encountering issues when setting up a Microsoft Outlook 2007 profile in Windows Vista.

Will Schmied

Published: 19 May 2009

I have a user in Exchange Server 2007 who is having issues creating his Microsoft Outlook 2007 profile in Windows Vista. If he creates it in XP, it works fine. However, he keeps receiving an error message stating: "Microsoft Outlook must be online." Do you have any idea as to what his problem might be?

Have you tried having the user create the profile using the advanced mode? Using the advanced mode would allow you to provide the username and mailbox server name instead of letting Outlook auto-discover it. Beyond that, if it seems to only be an issue with this particular user, perhaps there is an issue with the installation on the Vista machine.

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Dig Deeper on Legacy Exchange Server versions

Top 5 Microsoft Outlook tips of 2009 From accessing and customizing Microsoft Outlook 2007 data files to how mailbox size and storage affect performance, these were our most viewed Outlook tips in 2009.

Creating an Outlook 2007 user profile in Windows Vista Find out how to create a user profile in Outlook 2007 on the 64-bit version of Windows Vista.

Predict how large Outlook 2007 mailboxes will perform Despite Outlook improvements in Microsoft Office 2007 SP2, mailboxes that are larger than 5 GB can still experience performance problems. Use these recommendations and the WinSAT tool to accurately predict how large Outlook mailboxes will perform.

Fix Outlook 2007 and SharePoint synchronization breaks The .pst file that is created when synchronizing Outlook and SharePoint is linked to a user's profile. However, synchronization can break if roaming profiles are being used. There are a couple of settings you can enable to work around this limitation.

Control Outlook 2007 in cached mode settings with group policies Enabling or disabling Cached Exchange mode can affect Exchange Server performance. You can control these settings using a centralized group policy. Get an introduction to some policy settings that can help Microsoft Outlook 2007 in cached mode operate at peak performance.

Group policy settings for Outlook 2007 in cached mode Using Outlook 2007 in cached mode allows mobile users to access mailboxes while not connected to Exchange Server. This tip explains some different .OST file group policy settings you can use to control how Outlook 2007 operates in cached mode.

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Problems creating Microsoft Outlook profile in Windows Vista

Get some advice on what to do if encountering issues when setting up a Microsoft Outlook 2007 profile in Windows Vista.

Dig Deeper on Legacy Exchange Server versions

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Start the conversation

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Please create a username to comment.

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