Q
Problem solve Get help with specific problems with your technologies, process and projects.

Quality of support provided by ISP technicians

Is there an Internet service provider that does not have their technicians based in foreign countries? I have difficulty understanding accents on the phone and also difficulty reading instructions they write on solving problems (i.e. MSN 9 problems). Do you have any suggestions?
People have certainly analyzed the quality of support of the major ISPs, but I'm not aware of any study of the presence of accents in the support persons' voice. You don't mention whether you're looking for a personal or business ISP, whether you want dial-up or broadband, nor what part of the world you are in, so I can't offer any specific suggestions. The best I can do is send you over to http://www.dslreports.com/.
This was last published in January 2004

Dig Deeper on Enterprise infrastructure management

Have a question for an expert?

Please add a title for your question

Get answers from a TechTarget expert on whatever's puzzling you.

You will be able to add details on the next page.

Start the conversation

Send me notifications when other members comment.

Please create a username to comment.

-ADS BY GOOGLE

SearchServerVirtualization

SearchCloudComputing

SearchSQLServer

SearchEnterpriseDesktop

SearchVirtualDesktop

Close