Q
Problem solve Get help with specific problems with your technologies, process and projects.

Setting a secondary mailbox's deleted items to remain in its Deleted Items folder

SearchExchange.com expert Patricia Guerrero explains how to keep deleted items in a separate Deleted Items folder for each mailbox in an account.

Is there a way for items deleted from a secondary mailbox to remain in that account's Deleted Items folder, instead of going to my primary mailbox's Deleted Items folder? The problem is that several people share this secondary mailbox, and when one person deletes something accidentally, the others are not aware and cannot recover the item.
VIEW MEMBER FEEDBACK

You may want to restrict the delete items from most users and just assign one or two users to be able to delete. You can use the retention time from the server to be able to undelete items after they have been deleted.


MEMBER FEEDBACK

Another option would be to open the email you'd like to send to the secondary Deleted Items folder, click the "Move to Folder" icon and choose the correct Deleted Items folder from the list. There will most likely be two visible, so make sure you choose the correct one. This works for me, although if I try it without opening the email first, it goes to my local Deleted Items.
— Geoff F.


Do you have comments on this Ask the Expert Q&A? Let us know.
Related information from SearchExchange.com:

  • Expert Advice: Recovering deleted Exchange public folder subfolders
  • Resource Center: Outlook tips and resources
  • Expert Advice: Removing the 'delete' function in Outlook

  • This was last published in December 2005

    Dig Deeper on Outlook management

    Have a question for an expert?

    Please add a title for your question

    Get answers from a TechTarget expert on whatever's puzzling you.

    You will be able to add details on the next page.

    Start the conversation

    Send me notifications when other members comment.

    Please create a username to comment.

    -ADS BY GOOGLE

    SearchServerVirtualization

    SearchCloudComputing

    SearchSQLServer

    SearchEnterpriseDesktop

    SearchVirtualDesktop

    Close