Manage

Some accounts can't log onto OWA after migration

After migrating from GroupWise 6.5 to Exchange Server 2003, some mailbox accounts are unable to log onto Outlook Web Access -- even though permission has been granted.

Peter Tersteeg, Dell

Published: 14 Feb 2006

We are in the process of migrating from GroupWise 6.5 to Exchange Server 2003 on separate servers. One server was formatted with Windows 2003 server installed and promoted to the domain controller. The second was formatted with Windows 2003 installed, joined to the domain, and then Exchange 2003 was installed.

The local Active Directory account is working with Outlook Web Access. Any other accounts I create with Exchange mailboxes will show up, and I'll see messages sent to those accounts with Exchange System Manager. However, I can't log into Outlook Web Access with those accounts, even though OWA is granted for the account.

What error are you getting? You can type in http://servername/exchange/UPN (UPN of the account you are trying to log into). Microsoft provides an array of troubleshooting material for Outlook Web Access. Some of the articles I especially like are:

Do you have comments on this Ask the Expert Q&A? Let us know.

Related information from SearchExchange.com:

Learning Center: Troubleshooting Outlook Web Access

FAQ: Outlook Web Access

Reference Center: Outlook Web Access tips and resources

Reference Center: Migration advice

Dig Deeper on Exchange Server setup and troubleshooting

Related Q&A from Peter Tersteeg

Mailbox viewing problems after migrating to Exchange 2007

If recently created mailboxes are not displayed in the GAL after a migration to Exchange 2007, Active Directory (AD) has yet to replicate the ... Continue Reading

Migrating mailboxes across domains with the Exchange Management Console

If you are migrating mailboxes across domains after an upgrade to Exchange Server 2007, you will need to update the Exchange Management Console. Continue Reading

Recovering deleted items after an Exchange 2003 migration

Items deleted before an Exchange Server migration will not carry over to the new server, even if a Deleted Items Retention period is set. Find out ... Continue Reading

Have a question for an expert?

Please add a title for your question

Get answers from a TechTarget expert on whatever's puzzling you.

Meet all of our Windows Server experts

View all Windows Server questions and answers

SearchServerVirtualization

Edge virtualization manages the data deluge, but can be complex

Virtualizing at the edge introduces device management benefits to admins, but they must ensure edge computing is worth the time ...

Increase data center efficiency with the NSX-T load balancer

When creating a load balancer, the NSX-T Data Center software is a likely contender, but you must have the necessary NSX-T ...

Explore native and third-party VM automation tools' features

VMware and Microsoft offer native tools that provide VM automation capabilities, but admins should also look at third-party ...

SearchCloudComputing

Establish cloud visibility with Azure monitoring tools

Learn about the various monitoring services available on the Azure cloud platform. Use these tools for application performance ...

Learn best practices for cloud automation on Microsoft Azure

Check out these best practices for workload automation on Microsoft Azure. Review the tools and techniques that can free your IT ...

A look at AWS antipatterns: What not to do in the cloud

In this Q&A, Clive Harber, co-author of "Implementing Cloud Design Patterns for AWS," breaks down why traditional enterprises ...

SearchSQLServer

SQL Server database design best practices and tips for DBAs

Good database design is a must to meet processing needs in SQL Server systems. In a webinar, consultant Koen Verbeeck offered ...

SQL Server in Azure database choices and what they offer users

SQL Server databases can be moved to the Azure cloud in several different ways. Here's what you'll get from each of the options ...

Using a LEFT OUTER JOIN vs. RIGHT OUTER JOIN in SQL

In this book excerpt, you'll learn LEFT OUTER JOIN vs. RIGHT OUTER JOIN techniques and find various examples for creating SQL ...

SearchEnterpriseDesktop

Navigating the Registry Editor for Windows 10 desktop admins

The Windows 10 registry stores some critical desktop settings that IT pros should know how to edit, alter or even delete to ...

Windows 7 sunset gives PC market a boost in 2019

Does the growth of the PC market in 2019 reflect an increased appetite for the devices? Experts discuss the PC's role in the ...

EG Enterprise v7 focuses on usability, user experience monitoring

New features in EG Enterprise v7, set to launch soon, enable simulated and real user monitoring, automated diagnosis and new ...

SearchVirtualDesktop

5 common Citrix printing issues and how to troubleshoot them

Printing is one of the most frustrating areas of IT management, especially as a VDI admin. Troubleshoot five common Citrix ...

Citrix's performance analytics service gets granular

Citrix says its new performance analytics service for its Virtual Apps and Desktops platform will better identify the root cause ...

Citrix ADC vulnerability discovered, temporary fix released

A security firm said a Citrix ADC and Citrix Gateway vulnerability could affect more than 80,000 companies. Immediate action was ...

Some accounts can't log onto OWA after migration

After migrating from GroupWise 6.5 to Exchange Server 2003, some mailbox accounts are unable to log onto Outlook Web Access -- even though permission has been granted.

Dig Deeper on Exchange Server setup and troubleshooting

When OWA's default configurations aren't good enough

Troubleshooting Microsoft Outlook Web Access logon issues

Top 5 Outlook Web Access (OWA) tips of 2008

Microsoft Exchange Server and Outlook email archiving FAQs

Related Q&A from Peter Tersteeg

Mailbox viewing problems after migrating to Exchange 2007

Migrating mailboxes across domains with the Exchange Management Console

Recovering deleted items after an Exchange 2003 migration

Have a question for an expert?

Start the conversation

0 comments

Please create a username to comment.

-ADS BY GOOGLE

SearchServerVirtualization

Edge virtualization manages the data deluge, but can be complex

Increase data center efficiency with the NSX-T load balancer

Explore native and third-party VM automation tools' features

SearchCloudComputing

Establish cloud visibility with Azure monitoring tools

Learn best practices for cloud automation on Microsoft Azure

A look at AWS antipatterns: What not to do in the cloud

SearchSQLServer

SQL Server database design best practices and tips for DBAs

SQL Server in Azure database choices and what they offer users

Using a LEFT OUTER JOIN vs. RIGHT OUTER JOIN in SQL

SearchEnterpriseDesktop

Navigating the Registry Editor for Windows 10 desktop admins

Windows 7 sunset gives PC market a boost in 2019

EG Enterprise v7 focuses on usability, user experience monitoring

SearchVirtualDesktop

5 common Citrix printing issues and how to troubleshoot them

Citrix's performance analytics service gets granular

Citrix ADC vulnerability discovered, temporary fix released

Dig Deeper on Exchange Server setup and troubleshooting

When OWA's default configurations aren't good enough

Troubleshooting Microsoft Outlook Web Access logon issues

Top 5 Outlook Web Access (OWA) tips of 2008

Microsoft Exchange Server and Outlook email archiving FAQs

Related Q&A from Peter Tersteeg

Have a question for an expert?

Start the conversation

0 comments

Register

Login

Forgot your password?

Your password has been sent to:

Please create a username to comment.