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User cannot access Exchange public folder subfolders

Get advice on how to eradicate Exchange public folder subfolder accessibility issues in Exchange 2000 Server.

Published: 29 Aug 2006
We have a Windows XP machine running Microsoft Outlook 2003. The Exchange server is 2000. When User X logs on and executes Microsoft Outlook, he is unable to access Exchange 2000 public folder subfolders. However, when I log on to User X's Windows XP and Outlook 2003 machine, I can access Exchange 2000 public subfolders without issue. It seems to be an Access Control List (ACL) or MAPI problem, but where do I look?
Use Exchange System Manager to check the Security tab of the properties for the problematic Exchange public folder(s). Ensure the user who couldn't access the public folders is either explicitly (i.e., account listed) or implicitly (i.e., group membership) granted access.

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Related information from SearchExchange.com:

  • Expert Advice: Propagating permissions to all public folder subfolders
  • Expert Advice: Pulling a public folder permissions list
  • Exchange Admin 101: Introducing public folders
  • FAQ: Exchange public folders
  • Learning Guide: An administrator's guide to Exchange Server public folders
  • Reference Center: Exchange public folder management tips and resources

    • Dig Deeper on Exchange Server setup and troubleshooting

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    Dear All,

    if your public folder is now showing in outlook then do one thing remove all the updates of MS office in client machine as well as remove the MS Office also....if your windows is 64 bit then install 64 bit MS office, if your client machine is 32 bit then install ms office 32 bit...after that configure the new profile and check the public folder.....this will work as i have faced same issue in my organization and have solved by above solution
    Cancel
    Sorry with amendment,

    Dear All,

    if your public folder is not showing in outlook then do one thing remove all the updates of MS office in client machine as well as remove the MS Office also....if your windows is 64 bit then install 64 bit MS office, if your client machine is 32 bit then install ms office 32 bit...after that configure the new profile and check the public folder.....this will work as i have faced same issue in my organization and have solved by above solution
    Cancel

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