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What causes physical memory dumps and how do I resolve them?

Bill, I have been having physical memory dumps and don't know how to resolve them, or even where to go to find the answers. What causes them? I know that this e-mail newsletter is for Windows 2000, but I am running NT4. I appreciate any help on this issue.

Thank you.

Your best bet for troubleshooting this kind of problem is to write down exactly what is shown in the top three lines of the blue screen following the crash.

The initial long number, such as 0x0000007E, is the code that was passed to the bug check program just prior to the crash. It is the reason the machine went down. Search for the entire number in the Microsoft Knowledge Base or in Technet. Nine times out of ten, the cause will be in the first three or four articles.

This was last published in February 2002

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