Ask the Experts

Ask the Experts

• Configure a POP3 connector to receive external email on SBS 2003

  Find out how to configure your POP3 connector and external email server to receive email on Windows Small Business Server (SBS) 2003 with Exchange 2003.  Continue Reading

• Troubleshooting Outlook Web Access issues on a 64-bit system

  If you can't send email from Outlook Web Access on a 64-bit machine running Windows Vista, update Internet Explorer patches and OWA controls. Find out how.  Continue Reading

• Restrict access to Outlook Web Access via Exchange System Manager

  Learn how to configure Exchange System Manager (ESM) to restrict certain users from accessing Outlook Web Access (OWA), without limiting users' LAN access.  Continue Reading

• Exchange Server public folder rules and memory limits

  If Outlook Web Access (OWA) is not allowing additional rules for public folders, find out about Exchange Server 2003's memory limitation for rules and how to use third-party software to circumvent these issues.  Continue Reading

• Can't create Exchange Server 2007 mailboxes on a second subdomain

  Discover how to troubleshoot Exchange Server 2007 setup issues such as the inability to create mailboxes on a second subdomain.  Continue Reading

• Can't delete old Microsoft Outlook public folders

  Without proper Exchange Server permissions, an administrator is unable to delete old Microsoft Outlook public folders. Here's a workaround.  Continue Reading

• Editing Exchange Server public folder permissions

  Find out how to edit permissions on Microsoft Exchange Server public folders using Exchange System Manager (ESM).  Continue Reading

• Troubleshooting Microsoft Exchange Server Event ID error 6009

  Get advice on troubleshooting Microsoft Exchange Server Event ID error 6009, an Exchange message transport error involving the SMTP categorizer.  Continue Reading

• Creating disk space for an Exchange Server 2003 priv1.edb database

  Running ESEUTIL will compact a priv1.edb Exchange Server database, but first you need to create available disk space. Here's how to do this on Exchange 2003.  Continue Reading

• How effective is tracking the IP address of an email hacker?

  Find out whether tracking the IP address of a hacker who has accessed your Microsoft Outlook email account will prevent future email security breaches.  Continue Reading

• Why can't I grant users permissions to an Exchange public folder?

  Exchange Server public folder permissions can be complex. Get troubleshooting advice on delegating permissions to Exchange Server public folders here.  Continue Reading

• How can I configure Exchange IMF to allow an IP address or DNS?

  Find out how to prevent the Exchange Intelligent Message Filter (IMF) from identifying a specific external IP address or domain name system (DNS) as spam.  Continue Reading

• Configure SMTP relay restrictions in Exchange Server 2003 to stop spam

  Find out how to configure SMTP relay restrictions in Exchange Server 2003 to stop your Exchange server from sending massive amounts of spam email.  Continue Reading

• Exchange email sent to a domain using SPF authentication is returned

  Learn how to properly set up an Exchange Server environment to route SMTP traffic through an external spam and virus filter to avoid email routing snafus.  Continue Reading

• How to lock down an SMTP relay to prevent spam in Exchange Server 2003

  Learn how to configure SMTP relay restrictions on Exchange Server 2003 to prevent spam while maintaining email flow between Exchange Server and your ISP.  Continue Reading

• Why does a security alert pop up when accessing Outlook Web Access?

  Find out how to prevent security alerts when users access Outlook Web Access (OWA) from Internet Explorer.  Continue Reading

• Why can't POP3 clients receive Exchange Server email?

  Get tips on how to download POP3 email to Microsoft Outlook mailboxes in a Microsoft Exchange Server setup.  Continue Reading

• Share and sync calendar data between two Exchange Server sites

  Find out how to set up trusts between two Exchange Server 2003 sites to share and synchronize calendar information between users.  Continue Reading

• Is it possible to set up an auto-reply message for Exchange DLs?

  Find out how to configure an auto-reply message for distribution groups linked to Exchange Server email addresses.  Continue Reading

• Troubleshoot Outlook 2007 error 0X8004010F on Exchange Server 2007

  Get help troubleshooting Microsoft Outlook 2007 error message 0X8004010F, an Outlook address book synchronization issue, on Exchange Server 2007.  Continue Reading

• Configure SMTP connection limits in Exchange Server 2003 and SBS

  Learn how to configure SMTP connection limits via the Exchange System Manager (ESM) to avoid connection problems in Exchange Server 2003 and Windows SBS.  Continue Reading

• Revised Outlook out-of-office (OOF) messages don't update in OWA

  If Microsoft Outlook and Outlook Web Access (OWA) display different out-of-office (OOF) messages, Cached Exchange Mode may be to blame.  Continue Reading

• How to sync iPhone with Exchange Server email

  Get tips on how to properly synchronize Apple iPhone email with Microsoft Exchange Server email.  Continue Reading

• Does Exchange cached mode work with all versions of Microsoft Outlook?

  Find out which versions of Microsoft Outlook support Exchange Server cached mode and what the best scenarios are for using Exchange cached mode.  Continue Reading

• Outlook Web Access limitations using Exchange Server public folders

  Outlook Web Access (OWA) users can't reply or forward to Exchange Server public folder email. Our expert weighs in on this OWA limitation.  Continue Reading

• Customizing an Outlook Web Access 2003 email signature

  Find out how to manually change the length of an Exchange Server email signature using the Outlook Web Access Administration Tool (OWAAdmin).  Continue Reading

• Error message: 'ID no: 8004100e Exchange System Manager'

  Exchange Server error 'ID no: 8004100e Exchange System Manager' occurs when all other Exchange services and servers are running as expected. Find out why.  Continue Reading

• Exchange public folder calendar can't be opened in Microsoft Outlook

  Get directions on how to open a shared Exchange Server public folder calendar in Microsoft Outlook via the 'open other user's calendar' option.  Continue Reading

• How to verify Exchange Server email forwarding

  Find out how to verify Exchange Server email forwarding to both internal and external email accounts.  Continue Reading

• What is a JAD session?

  What is a JAD session? This term is referred to often in job postings and seems like some kind of brainstorm you carry out with a client to define IT specification/requirements. What does it stand for? And what does it mean?  Continue Reading

• Install an Exchange server for two domains with different domain names

  Learn how to set up a single Exchange server for two domains while both domains maintain their individual names.  Continue Reading

• Fix mailbox and Outlook calendar issues during Exchange migration

  To avoid Exchange mailbox and Outlook calendar permission issues during a migration, our expert provides an overview of data that cannot be migrated from Exchange 5.5.  Continue Reading

• Microsoft Exchange information store service stops responding

  The Microsoft Exchange Server information store can suddenly stop responding for various reasons. Find solutions to Exchange information store issues here.  Continue Reading

• IMAP list command only returns a list of Exchange public folders

  Discover how to troubleshoot an IMAP list command that only returns a list of Exchange public folders instead of a complete list of all available folders.  Continue Reading

• Export Exchange public folder calendar to Outlook .PST file

  Move Exchange Server public folder data, including Exchange public folder calendars, to Microsoft Outlook .PST files with these step-by-step instructions.  Continue Reading

• Manage administrator rights in Windows Server 2003

  Learn how to prevent users with administrator rights from deleting files in a Windows Server 2003 network.  Continue Reading

• How to calculate white space in an Exchange streaming (.STM) file

  Learn how to calculate the amount of white space in an Exchange server streaming (.STM) file using the ESEUTIL /MS command and this simple formula.  Continue Reading

• Can Outlook profiles share contacts using POP3 without Exchange?

  Is Microsoft Outlook contact sharing possible between two or more Outlook profiles using POP3 without an Exchange server? Our expert weighs in.  Continue Reading

• Configure an Exchange mailbox to send email delivery notifications

  Learn how to configure an Exchange mailbox to send email delivery notifications from the 'system administrator' rather than from a specific mailbox account.  Continue Reading

• Troubleshoot Exchange 2003 email that gets stuck in the SMTP queue

  Exchange 2003 mail flow issues are evident when email gets stuck in the SMTP queue. Rebooting the server may help, but so will these troubleshooting tips.  Continue Reading

• Configuring multiple front-end servers in an Exchange cluster

  Get advice on how to set up multiple front-end servers in an Exchange cluster configuration, including how to configure SSL and DNS on front-end servers.  Continue Reading

• Error 1053: Exchange System Attendant service could not start

  Get advice on how to troubleshoot Exchange System Attendant error 1053: 'The service did not respond to the start or control request in a timely fashion.'  Continue Reading

• Perform an SMTP Telnet to test an outgoing Exchange server connection

  Learn how to perform an SMTP Telnet to test an outgoing Exchange server running on Windows Small Business Server (SBS) 2003.  Continue Reading

• Set up Outlook to use POP3 email and Exchange calendars on Windows SBS

  Learn two ways to set up Microsoft Outlook to use POP3 for email while sustaining Windows SBS and Exchange Server shared calendar functionality.  Continue Reading

• How to configure DNS records for Exchange Server on Windows SBS 2003

  Get instructions on how to configure DNS records for an Exchange Server and Windows Small Business Server 2003 implementation.  Continue Reading

• Can't send Outlook Web Access email after Internet Explorer 7 upgrade

  Troubleshoot problems sending Outlook Web Access (OWA) email after an Internet Explorer 7 (IE7) upgrade with advice from our OWA expert.  Continue Reading

• Troubleshoot Outlook Web Access (OWA) login error: 'Access denied'

  Learn how to troubleshoot Outlook Web Access (OWA) login errors that prevent OWA users from accessing their email.  Continue Reading

• Set Outlook calendar permissions for group to view private meetings

  Learn how to grant Microsoft Outlook calendar permissions, including access to private Microsoft Outlook calendar meetings, to a select group of users.  Continue Reading

• Troubleshoot Microsoft Outlook email delivery problems

  Microsoft Outlook email doesn't get delivered or ends up in the recipient junk/spam folder. Get tips on troubleshooting this Outlook email delivery problem.  Continue Reading

• Get Outlook meeting requests to show as 'tentative'

  Find out how to set up Microsoft Outlook so that meeting requests will show up on attendees' calendars as tentative until they respond to the meeting request.  Continue Reading

• Tools that support Boolean searches of Exchange mailbox data and .PSTs

  Discover Microsoft Exchange Server tools that will allow you to perform defined searches of .PST files, the Exchange information store and mailbox data.  Continue Reading

• Using the Active Directory Migration Tool in a large environment

  Discover why using the Active Directory Migration Tool in a large Exchange Server environment may not be the best option for a successful migration.  Continue Reading

• Moving Exchange public folders to another server in the same domain

  Learn how to migrate Exchange public folders from one server to another, and find out more about the Exchange public folder replication process.  Continue Reading

• How can I get certain PCs to run faster on network shared drives?

  Active Directory expert Laura E. Hunter offers a tip for shortening client wait times.  Continue Reading

• Can I modify the CN attribute of the users of an organization unit?

  Active Directory expert Laura E. Hunter explains to a reader what must be done to change the default display specifiers for new users in Active Directory.  Continue Reading

• What should I know about subnets when removing sites from an AD environment?

  Active Directory expert Laura E. Hunter tells a reader what to keep in mind when deleting subnets associated with sites being removed in an environment.  Continue Reading

• How can I change the IP address of a DC running Windows Server 2003 Active Directory?

  Active Directory expert Laura E. Hunter offers some advice for changing the IP addresses of domain controllers.  Continue Reading

• How to grant rights to users needing to traverse directory trees

  An admin needs to grant user access rights for those needing to traverse directory trees. Our server management expert explains how to use Group Policy complete this task.  Continue Reading

• What is the proper certification path for becoming a network administrator?

  Career expert Ed Tittel helps guide a reader toward the correct certs for meeting his goal of working in the network administration field.  Continue Reading

• How to configure Exchange 2003 as a front-end server

  Learn how to configure an Exchange 2003 server to act as a front-end server after a Microsoft Exchange/Windows upgrade and hardware migration.  Continue Reading

• OWA stops working from external network connection

  When Outlook Web Access users have trouble accessing OWA from an external network connection, follow this troubleshooting advice from our expert.  Continue Reading

• Monitoring Outlook Web Access usage via IIS log files

  Discover a tool that analyzes Exchange IIS log files to track and monitor Outlook Web Access usage, including user ID, mailbox name, and OWA access times.  Continue Reading

• OWA users can't open PDF attachments in Web browser

  Some Outlook Web Access users can't open PDF attachments in the Web browser, but they can save them. Find out how to enable users to view PDF attachments.  Continue Reading

• What event log tracks user access to Exchange Server?

  Find out what event log provides the date and time a user last logged on to the Exchange server.  Continue Reading

• Public folder permissions fail in Exchange mixed mode

  Public folder permissions don't work in your Exchange 2000/2003 mixed mode environment? Find out how you can resolve this public folder permissions problem.  Continue Reading

• Locate 'missing' SPF record on an external DNS domain

  Get tips on creating and properly implementing a Sender Policy Framework (SPF) record on external DNS domains in Exchange Server 2003.  Continue Reading

• Enhance OWA logon security using Microsoft ISA Server

  Learn how to enhance Outlook Web Access logon security using Microsoft ISA Server to prevent users from accessing other users' Exchange 2003 mailboxes..  Continue Reading

• Configure IMF's Gateway SCL to improve spam filtering

  Find out how to configure Exchange IMF's Gateway Spam Confidence Level (SCL) rating to improve spam filtering to a user's Microsoft Outlook mailbox.  Continue Reading

• How to recover a DNS database from registry/MMC

  A Windows administrator needs to recover a DNS database from the registry in the Microsoft Management Console (MMC). Our server management expert explains how.  Continue Reading

• How to perform an inter-site replication between two domain controllers

  Our server management expert explains how to perform an inter-site replication between two domain controllers.  Continue Reading

• How to reset a BIOS password

  Our systems management expert explains how to reset a BIOS password.  Continue Reading

• How to disable the Open File Security Warning dialog box

  Our server management expert reveals two ways that admins can disable the Open File Security Warning dialog box.  Continue Reading

• Can 32-bit and 64-bit domain controllers co-exist?

  An admin wonders if running two new 64-bit servers and one 32-bit server as an Active directory server will cause problems. Our server management expert addresses this concern.  Continue Reading

• POP3 server filters all email into Junk folder as spam

  When the POP3 server filters all inbound and outbound Exchange Server email into the Junk folder as spam, the culprit could be your antispam solution.  Continue Reading

• Move mailboxes to Exchange 2007 after Windows upgrade

  Follow these best practices when moving mailboxes from Exchange 2000 to Exchange 2007 after a Microsoft Windows upgrade.  Continue Reading

• Create an Outlook public folder to book calendar resources

  Learn how to create Microsoft Outlook public folders that allow users to schedule calendar appointment items, such as conference rooms.  Continue Reading

• Why does an email's size increase when sent externally?

  Learn what is causing an increase in message size when an email with an attachment is sent by an Outlook MAPI client from an Exchange 2003 server to an external Internet address.  Continue Reading

• Can BlackBerry's Outlook calendar and a public calendar sync?

  BlackBerry Enterprise Server will only transfer personal Outlook calendar data, not public calendar data, to a BlackBerry device. Here's a third-party solution that may help.  Continue Reading

• Set up an alternate recipient to forward email to a BlackBerry

  Learn how to set up an alternate recipient address for a user to forward copies of email to a BlackBerry mobile device.  Continue Reading

• How to retrieve email from an SMTP server using POP3

  Follow these steps to retrieve email from an SMTP server using POP3 in Microsoft Outlook 2003.  Continue Reading

• Receiving 'failed MX lookup' delivery status notification

  Users are receiving a 'failed MX lookup' delivery status notification when sending email. Learn how to troubleshoot this DNS issue with help from our expert.  Continue Reading

• Why are Exchange Server MDBDATA log files important?

  Find out what Exchange Server MDBDATA log files are used for and why MDBDATA log files should never be deleted.  Continue Reading

• Exchange Server disaster recovery plan considerations

  To ensure your Exchange Server disaster recovery plan is successful, consider these important Exchange Server disaster recovery requirements first.  Continue Reading

• SMTP 550 relay error when sending large attachments

  "SMTP 550 relay not permitted" errors can occur when sending email with large attachments. Find out how to telnet to port 25 to test SMTP communication and stop these relaying errors.  Continue Reading

• Can an admin create out-of-office messages from ESM or AD?

  Find out whether an Exchange Server administrator has the capability to create out-of-office messages for users from Exchange System Manager (ESM) or Active Directory in this expert advice.  Continue Reading

• Create a new public folder calendar in Exchange 2003

  Find out how to create a new public folder calendar in Exchange 2003 from within Microsoft Outlook.  Continue Reading

• Microsoft Outlook 2003 and OWA email archiving options

  Is it possible to enable email archiving in Microsoft Outlook 2003 and OWA? Our Exchange and Outlook archiving expert offers two options.  Continue Reading

• Copy email to a BlackBerry without a BlackBerry server

  Find out how to configure a BlackBerry device to receive a copy of a user's email messages -- without a BlackBerry server.  Continue Reading

• Use ExMerge to move mailboxes from SBS 2003 to a different server

  Exchange expert Brad Dinerman explains why ExMerge is the best way to move existing mailboxes from SBS 2003 to another server on a different domain.  Continue Reading

• Set up Exchange to receive email for multiple domains

  Follow these steps to configure Windows Small Business Server (SBS) 2003 and Exchange Server to receive email for multiple domains.  Continue Reading

• Change language settings for out-of-office messages

  SearchExchange.com expert Bharat Suneja explains what to do if you want to change the language settings for out-of-office messages on Exchange 2003.  Continue Reading

• Set up FQDN and bridgeheads for POP3 and IMAP4 email

  Discover the connection between back-end servers, front-end servers, bridgehead servers and FQDNs and learn how to configure them for POP3 and IMAP email.  Continue Reading

• Share a user's calendar without giving access to the entire mailbox

  Need to share a user's calendar without giving another user access to the entire mailbox? Exchange Server administration expert Bharat Suneja explains your options.  Continue Reading

• How to determine when an Exchange Server mailbox was last accessed by the owner

  Microsoft Exchange expert Bharat Suneja explains how to verify when an Exchange Server mailbox owner last accessed his or her mailbox.  Continue Reading

• How to find your Exchange Server store size limit

  Learn how to find your Exchange Server store size limit in the event log and what to do if you get an error saying you don't have the correct .DLL files to render an event.  Continue Reading

• Can I bulk export calendars from Exchange Server to Microsoft Excel?

  Is it possible to bulk export all users' calendars from Exchange Server to Microsoft Excel or a .CSV file? SearchExchange.com expert Bharat Suneja explains.  Continue Reading

• What can I expect salary-wise from a CompTIA Project+ certification?

  Career expert Ed Tittel helps a future project manager what to expect as far as income goes in the current job market.  Continue Reading

• Not receiving email messages that have file attachments

  Discover options to explore if you're not receiving email messages that have file attachments and the sender isn't receiving non-delivery reports (NDRs) for the undelivered messages.  Continue Reading

• How to view email queued in Exchange Server for download to Microsoft Outlook

  SearchExchange.com expert Bharat Suneja describes where and how to view email messages queued in Exchange Server that are waiting to be downloaded to Microsoft Outlook.  Continue Reading

• New Active Directory account not showing up in Exchange Global Address List

  If you can't find names in an Exchange Server Global Address List after entering them as new accounts in Active Directory, here's what you need to check.  Continue Reading