Ask the Experts
Ask the Experts
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What happens when email is sent to a non-existent user?
Exchange Server expert David Sengupta explains what happens to email that is sent to a non-existent user. Continue Reading
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Reverse DNS attacks and tarpitting
I have an email server that has been running flawlessly for two years. Recently, I have been seeing an increase in the number of messages seemingly "stuck" in the SMTP queues... They seem to be replies from [email protected] to spam sent to ... Continue Reading
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Logging into other accounts through Outlook Web Access
How can I see if someone is logging into another user's email account through Outlook Web Access. For example, if someone logs onto a user's email account as an administrator. Is it logged as a connection to the server as an administrator or user ... Continue Reading
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Smoothly adding a second Exchange server to your organization
We had a single Exchange server that forwarded outbound email to a smarthost. We've just added another Exchange server to our organization and moved some user mailboxes to it. Let's call this new server Server B, and our old server is Server A. Now ... Continue Reading
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Changing the IP address of your Exchange server
Learn how to change the IP address of your Exchange server in this expert response. Continue Reading
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Troubleshooting Outlook Web Access user login issues
Discover a three-tier approach to troubleshooting why a user is able to access his Exchange Server mailbox via Microsoft Outlook, but can't log in through Outlook Web Access. Continue Reading
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How to move Exchange Server transaction logs and databases to a new hard drive
SearchExchange expert Brad Dinerman explains how to free up C drive space by moving transaction logs and Exchange databases to another drive. Continue Reading
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Moving SBS and Exchange to new hardware using the 'swing migration' technique
SearchExchange.com expert Brad Dinerman explains how to move a Small Business Server 2003 installation to new hardware -- including all the Exchange Server and Active Directory data -- using the simple "swing migration" technique. Continue Reading
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Automatically moving Microsoft Outlook sent items to a specified folder
SearchExchange.com expert Brad Dinerman offers a workaround for those looking for a built-in Microsoft Outlook rule to move sent messages rather than copy them. Continue Reading
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How do you automatically delete sent email in the Sent Items folder?
SearchExchange.com expert Brad Dinerman explains two options for automatically deleting email in a Microsoft Outlook Sent Items folder that is older than a specified date. Continue Reading
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Problems receiving and sending email in Outlook
SearchExchange.com expert Brad Dinerman helps an Exchange administrator troubleshoot a user's inability to send or receive email messages in Microsoft Outlook, and explains why the likely culprit is an antivirus scanner or other egregious software ... Continue Reading
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Can you create a .PST file in Outlook Web Access?
SearchExchange.com expert Brad Dinerman offers an alternative to creating .PST files in Outlook Web Access, since it is unsupported if users are not connected to the Exchange server through Microsoft Outlook. Continue Reading
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Allow outsiders to send to an Exchange public folder email address
Find out how you can allow external accounts -- such as Yahoo and Hotmail addresses -- to send email to a domain's Exchange public folder email address. Continue Reading
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Is it possible to implement a shared Outlook calendar without Exchange?
Explore your options for creating a shared calendar for Outlook 2003 users who receive outsourced POP3 email, and have no Exchange Server running. Continue Reading
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How to view when a mailbox or public folder was last accessed
When was an Exchange Server mailbox or Exchange Server public folder last accessed? Learn how to display this information using Exchange System Manager in Exchange Server 2003. Continue Reading
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How do I remove a single icon from the system tray?
How do I remove a single icon from the system tray? Also, I'd like to know how to stop an icon from reappearing on my desktop. When I delete it and log off, the icon does not return when I log back on, but returns when I restart the system. Continue Reading
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Set up read-only access for all Exchange Server calendars with the SetPerm utility
How to set up centrally shared Exchange Server calendars for all Active Directory users. Continue Reading
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How to determine if you're the target of a 'reverse NDR attack'
SearchExchange.com expert Bharat Suneja outlines the symptoms of a 'reverse NDR attack' and provides instructions on how to clean up your Exchange queues if your server's been targeted. Continue Reading
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Demote Exchange from domain controller to member server
SearchExchange.com expert David Sengupta offers advice on demoting an Exchange server from being a domain controller to simply a member server. Continue Reading
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Running ESEUTIL to compact an information store without installing Exchange Server
SearchExchange.com expert Bharat Suneja explains how you to run ESEUTIL to reclaim disk space for an offline defragmentation. Continue Reading
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Viewing mailbox size and setting mailbox notifications/quotas in Exchange 5.5
How to view mailbox size and set mailbox notifications and quotas in Microsoft Exchange Server 5.5. Continue Reading
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Exporting Exchange public folder contacts to Microsoft Excel
SearchExchange.com expert David Sengupta gives step-by-step instructions on how to export Exchange Server public folder contacts to a Microsoft Excel spreadsheet. Continue Reading
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Can a MCSA get you an IT job without experience?
Expert Ed Tittel helps shows a reader how he can make the most out of a MCSA certifiaction. Continue Reading
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Error: An existing connection was forcibly closed by the remote host
Find out what to do if you receive an error that an existing connection was forcibly closed by the remote host. Continue Reading
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Simultaneously add telephone numbers to Active Directory
You don't have to add a large group of numbers to Active Directory one by one. SearchEchange.com expert David Sengupta shows you the tool you need to get the job done in one sweep. Continue Reading
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Problems viewing attachments in OWA
A user cannot view attachments in Outlook Web Access when reading e-mail. SearchExchange.com expert Patricia Guerrero explains how to troubleshoot this issue. Continue Reading
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SMTP error 554: Message blocked because it contains a banned word
Exchange SMTP error 554 (This message has been blocked because it contains a banned word) can be caused by your spam filter. Learn how to fix SMTP error 554. Continue Reading
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Restricting a user from sending e-mail to external mail IDs
SearchExchange.com expert David Sengupta shows you how to restrict a user from sending e-mail to external mail IDs. Continue Reading
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Limit delivery of messages to one distribution group
See how extreme permission restrictions or obscurity can aid you in limiting the delivery of messages in Exchange 2003 to only one (or more) distribution group. Continue Reading
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Can I find the date and time a user account was locked out?
Expert Laura E. Hunter helps a reader find the best tool to find the date and time a user account was locked out. Continue Reading
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Troubleshooting the red X in email messages in OWA
SearchExchange.com expert Patricia Guerrero helps an Exchange Server administrator troubleshoot why a red X might appear in the message field when trying to compose an e-mail in Outlook Web Access. Continue Reading
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Limit domain users' OWA access
Learn how to use the Exchange Task Wizard to limit domain users' access to Outlook Web Access. Continue Reading
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Notify an OWA user when a new e-mail has arrived
SearchExchange.com expert Patricia Guerrero explains how to configure Outlook Web Access to notify users when new e-mail has arrived. Continue Reading
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How do I configure Windows 98 to automatically logon to the Terminal Server?
Expert Christa Anderson guides a reader through configuring a Windows 2003 SP1 Terminal Server and Windows 98 clients. Continue Reading
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How do I install a DNS server and an Active Directory domain?
Expert Laura E. Hunter helps a reader get started on installing an Active Directory domain with a DNS Server. Continue Reading
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Track IP address of virus sender's system
Learn the tools you need to track an IP address of a virus sender's system. Continue Reading
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Outlook error: The operation failed. An object could not be found
Get instructions for resolving the following error: "The operation failed. An object could not be found." Continue Reading
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Why can't Windows 98 SE access shared folders?
An admin has four servers that all have shared folders, and are authenticated through Active Domain Controller. Three of the servers have no problem being accessed through 98 or XP, but one server allows only Windows XP clients to access its shared ... Continue Reading
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Changing activation code for Windows Server 2003
An admin wants to know if there is a way to change the activation code for a Windows Server 2003. Continue Reading
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What is the difference between Win98 & Win98SE?
Expert Serdar Yegulalp responds to a reader question about the differences between Win98 & Win98SE. Continue Reading
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Stop relaying and enable outgoing SMTP authentication
Expert Richard Luckett offers his advice on enabling outgoing SMTP authentication on an Exchange 2003 server. Continue Reading
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How to use the Recipient Update Service
Learn how to use the Recipient Update Service to configure multiple servers in the same organization to share the same recipient update policy. Continue Reading
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Should I configure NTFS or FAT32 for Windows 2000?
Expert Serdar Yegulalp explains the differences between NTFS and FAT32 configuration for Windows 2000. Continue Reading
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Setting up out-of-office for ex-employees
SearchExchange.com expert David Sengupta explains how to set up an out-of-office rule for users who have left your company. Continue Reading
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When a new user doesn't show up in the address list
Expert Patricia Guerrero helps an Exchange admin find a missing new user who isn't showing up in the address list. Continue Reading
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Deciding between a front-end and a back-end Exchange server
SearchExchange.com expert Peter terSteeg discusses the differences between deploying a front-end vs. a back-end Exchange 2003 server. Continue Reading
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How do I prevent users in an Active Directory domain from logging on to multiple clients at once?
Expert Laura E. Hunter explains how to use of the "LimitLogon" utility in Active Directory to prevent it from logging on to multiple clients at once. Continue Reading
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Can I restrict/remove the Permission tab in Outlook?
Discover a few ways to prevent Microsoft Outlook users from assigning other users rights and permissions to their mailboxes. Continue Reading
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Can SQL queries access and update Active Directory?
Is possible to run SQL queries to gather information and update Active Directory? Continue Reading
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How to change the date format in a regional setting
I'm trying to a create a policy to be able control the date format in a regional setting. I haven't seen anything in AD about this. Is this possible without creating some complex script? Continue Reading
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Creating a distribution list of outside e-mail addresses
SearchExchange.com expert David Sengupta explains two options for creating a mailing list of outside individuals and agencies that are not part of your Exchange 2003 domain. Continue Reading
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Configuring IIS to authenticate OWA users
IIS must be configured to authenticate before users will be able to log onto Outlook Web Access. Here are step-by-step instructions on how to do it. Continue Reading
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STORE.EXE is degrading performance
The STORE.EXE process is the service that manages all of the information stores (databases) on an Exchange server. SearchExchange.com expert Richard Luckett reviews ways to optimize system resources for the STORE.EXE process. Continue Reading
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What are the differences between Windows 2000 and 2003 Active Directory?
Expert Laura E. Hunter breaks down the changes made for Windows 2003 Active Directory, and helps explain the meaning of ADS. Continue Reading
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Change the default location for the Event Viewer's log files
Is there a straightforward way to redirect the Event Viewer files from the Windows\System32\config folder to an alternate logical partition or network share? My platform is Windows XP Professional SP2. Continue Reading
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When a mailbox gets reconnected to the wrong user account
After an administrator rebuilt an Exchange server from scratch, some users were unable to access their e-mail and no longer appeared on the Global Address List. SearchExchange.com expert Bharat Suneja explains how to correct these problems by ... Continue Reading
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User's calendar meetings are off by one hour
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How to troubleshoot problems receiving external e-mail
SearchExchange.com expert David Sengupta walks through how to troubleshoot problems receiving inbound messages to Exchange Server. Continue Reading
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Uninstalling and reinstalling Exchange 2003 on Windows 2003
SearchExchange.com expert Bharat Suneja offers step-by-step instructions on how to uninstall Exchange 2003 from a Windows 2003 machine and then reinstall and restore the mailbox data using the /disasterrecovery switch. Continue Reading
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Password prompt when attempting to view a replicated public folder
If a user is being prompted for a password when trying to access a replicated Exchange public folder, you could be dealing with an information store permission problem, rather than a directory or client permissions (a.k.a. folder rights) problem. ... Continue Reading
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Outlook Inbox is empty after MS Office upgrade
After an upgrade from Office 2000 to Office 2003, users have empty Microsoft Outlook inboxes. Expert Patricia Guerrero explains what happened and how to fix it. Continue Reading
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OWA error: You are not authorized to view this page
Learn how to troubleshoot the OWA login error: 'You are not authorized to view this page.' Continue Reading
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What is the difference between FAT and NTFS in simple terms?
Expert Serdar Yegulalp explains the difference between FAT and NTFS technology in simple terms. Continue Reading
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Why should Exchange and SQL Server not be on the same server?
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How long will it take to do an in-place upgrade?
How long you can expect an in-place upgrade of Microsoft Exchange Server to take. Continue Reading
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Active Directory doesn't work after a system state restore
I have a Windows 2000 server as the main DC. I did a manual removal of Exchange, but my IIS Web page didn't work after that, so system state was restored. However, I have had trouble ever since: Users are not able to access some of their file shares... Continue Reading
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Sending automatic reminders to users from a public folder calendar
SearchExchange.com expert Patricia Guerrero explains how to make a public folder calendar a user's default Outlook calendar, and how to send automatic notifications to users about expired public folder calendar items and tasks. Continue Reading
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Keeping Microsoft Outlook calendar appointments private
Find out how Microsoft Outlook users can set calendar viewing to allow others to see blocked off dates and times, but keep the actual details of the appointments private. Continue Reading
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Forward email to two different Outlook mailboxes
Find out how to create a rule to forward email from a Microsoft Outlook mailbox to two different mailboxes in Exchange 2000. Continue Reading
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Can an administrator view another user's mailbox?
It might be possible to delegate Exchange permissions to view another user's mailbox, but you may be subject to compliance litigation. Continue Reading
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How to export Inbox, Contacts and Calendar to a USB memory key
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Setting up automatic accepts for meeting requests
Here are step-by-step instructions for setting up automatic accepts for meeting requests. Continue Reading
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Setting up the Exchange tabs in ADUC
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Send from two different domain names from within Outlook
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'You do not have permission to send to this recipient' error
Get advice on troubleshooting the 'You do not have permission to send to this recipient' Exchange Server NDR error message. Continue Reading
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What is an Exchange brick-level backup?
Exchange brick-level backups use a different backup process than traditional email data recovery methods. Continue Reading
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Getting the Exchange server to use a fully qualified domain name
We are using Exchange 5.5 and are being told by some customers that they will not accept our e-mail because our server is not RFC 1123 compliant and responds to the SMTP HELO command without a fully qualified domain name (FQDN). Our server responds ... Continue Reading
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Installing Exchange in a child domain controller
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Step-by-Step on creating a trust between two AD domains' two-way trust
Our expert provides the steps to set up an Active Directory (AD) domain trust when DNS records need to be created before the trust. Continue Reading
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How can I use a GPO or script to remove VNC software?
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How does scoring work on a Microsoft Windows server exam?
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Recovering a deleted Exchange public folder subfolder
Learn how to recover a deleted Exchange public folder subfolder. Continue Reading
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Export info from a user's Outlook calendar to a public folder calendar
Get step-by-step instructions on how to export information from a Microsoft Outlook calendar to a newly created public folder calendar. Continue Reading
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Microsoft Outlook and Lotus Notes calendar interoperability
Get advice on synchronizing calendar data between Microsoft Outlook and Lotus Notes users in a mixed mode organization. Continue Reading
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Synchronizing two AD domains
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How can I remove inherited permissions from one person, not everyone in the folder?
An administrator wants to know why, if he tries to remove inherited permissions from one person, he ends up removing them from everyone in that folder. Continue Reading
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Duplicate public folders multiplying out of control
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Can I join multiple domains?
A site member wants to know if it's possible to join multiple domains in Windows. Continue Reading
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What does a 'hardlock driver' error message mean?
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How do I move home folders to a new server?
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Problem receiving internal email
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Can we disable the OWA 'Save in Sent Item' feature?
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SMTP domain and e-mail address setup
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Using a public folder as a distribution list
Learn how to use an existing public folder full of contacts as a distribution list. Continue Reading
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How to set up a recurring event or task in Outlook
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Sending mail as read-only
Learn how to create read-only e-mail functionality with Windows Rights Management Services. Continue Reading
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Global Address Book using POP3
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Determining the best mailbox quota size for your users
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Temporarily disable mail delivery
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Network firewall profile uses Standard profile