RNAAPP (Remote Network Access Application) is one of those occasionally visible yet mysterious little programs that come with the Microsoft Windows 95/98 operating system. It is part of Windows' Dial Up Networking capability. Users can see it in Windows Explorer as rnaapp.exe. (The exe stands for executable, meaning it's a file that is a program.) RNAAPP can be the source of a problem when trying to get Internet access. It sometimes remains in memory from a previous connection, making the system believe that a connection is already established.
One approach if you get the message that "Dial-up Networking could not establish a compatible set of network protocols" or a message similar to it is to simply press ctrl-alt-delete, find RNAAPP in the task list, select it, and then click on the End Task button. There may also be other approaches, too.
Continue Reading About Remote Network Access Application (RNAAPP)
- Bob O'Donnell's column in InfoWorld mentions RNAAPP in The OS should do more to help you help yourself .
- MagNET provides more information about what to do if you get the message "Dial-up Networking could not establish a compatible set of network protocols." (Note that this page is undated and not necessarily up-to-date.)