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August 2010

Mastering workflow reports in SharePoint 2010

Workflow in both SharePoint 2007 and SharePoint 2010 can be a powerful feature to help automate business processes and enforce best practices. But, without proper oversight, workflows can get bogged down by end users, halted because of errors or simply ignored by workflow participants. To avoid these situations, administrators can rely on workflow reports and built-in monitoring within SharePoint. To get started, you should know something about workflows in SharePoint. Out of the box, workflows can be tightly coupled with content types, and any time content of a particular type is contributed to a project, the workflow could be activated, regardless of where the content is contributed. Alternatively, workflows can be activated by contributing content to a specific list or library. Finally, if configured to do so, end users -- or content contributors -- can activate a workflow manually. Because of the variety of methods used to initiate workflow processes, reporting on the status of those workflows can help administrators figure ...

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