The following is the ITKnowledge Exchange Tip of the Week for Feb.21, 2005.
I'm having a problem configuring our ISA Server 2000 to show user names in the weekly reports that we generate. I found the following suggestions at http://www.isaserver.org/tutorials/userinfo.html and have completed the following steps, but to no avail:
- Configure the log files to record user information
- Configure all machines on the internal network as Web Proxy and Firewall clients
- Remove all anonymous access Site and Content and/or Protocol Rules
- Disable the HTTP Redirector
The ISA Firewall client was installed on all of our approximately 40 workstations via a login script. They are configured to connect to our ISA Server via the IP address specified. The weird thing is, three or four of the users are logging correctly, but the rest show only IP addresses. I cannot for the life of me figure out what is causing this. Any help is greatly appreciated.
I have the following three site and content rules:
1. Users Allow Rule -- Applies to:Users and group specified below:Everyone
2. Servers allow rule -- Applies to:Client address sets specified below:[A client address set the I created that contains IP addresses for our servers]
3. Proxy rule -- Applies to:Any request
Is there something wrong in this configuration? Might I have anonymous access rules in my protocol rule set up? Could you provide insight as to how these should be configured? I am definitely new at this and am in the process of reading an ISA Server book written by Shinder as we speak.
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