Microsoft messaging and collaboration services

Administrators who work with on-premises Exchange Server or manage Office 365 -- and still others with a hybrid deployment -- face a host of daily challenges. Whether you want to calculate storage quotas or need to untangle a licensing issue, the Microsoft messaging and collaboration services topic center features helpful how-tos and advice.

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April 18, 2018 18 Apr'18
Workflow automation software improves LA court productivity

Court's in session, and the jury is unanimous: Automation software can help IT departments provide simpler workflows for end users on both desktops and mobile devices.
April 05, 2016 05 Apr'16
Exchange 2016 CU1 overshadowed when mailbox anchor drops

Microsoft released updates for all supported versions of Exchange Server. The updates cover issues with mailbox anchoring in Exchange 2013 and improvements to lagged database copies.
January 13, 2016 13 Jan'16
Microsoft E5 plan supports new ATP, Skype functionality

Microsoft's new Office 365 E5 plan offers features applicable across the organization. But some of the new functionality isn't useful to all, and some features bring controversy.
December 21, 2015 21 Dec'15
Should admins consider an Exchange 2016 upgrade?

Microsoft released Exchange 2016, but older versions may win out. No matter the version, admins should prioritize Exchange security in 2016.

Bring yourself up to speed with our introductory content

Exchange Online

Exchange Online is the hosted version of Microsoft's Exchange Server messaging platform that organizations can obtain as a stand-alone service or via an Office 365 subscription. Continue Reading
3 best practices for backing up Office 365 data

There are plenty of Office 365 backup providers out there, but how do you get started? For one thing, think of your cloud data as if it were on premises. Continue Reading
Make IT infrastructure documentation a regular task

Even though documenting IT processes might not be at the top of an admin's to-do list, they should not let it fall by the wayside. Learn documentation best practices here. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Mulling a public folders migration? Weigh your options

Should you stay or should you migrate? Microsoft offers a bevy of alternatives to public folders. This tip breaks down each option to help you make a decision. Continue Reading
Migrate to Exchange 2016 and beat the rush

The path to Office 365 is easier if you're on Exchange 2016, which brings cloud integration features that benefit users and administrators alike. Continue Reading
Office 365 admins can evolve as platform expands

A move to Office 365 lets IT concentrate less on technology idiosyncrasies and more on business needs. Here are some new tasks to take on, but watch out for a few challenges, too. Continue Reading

Learn to apply best practices and optimize your operations.

Future of SharePoint on solid ground, despite rumors

On the Pipeline, Microsoft GM Seth Patton contemplates SharePoint's future and how it fits in with Office 365 cloud, Teams, OneDrive and AI initiatives. Continue Reading
How to track Office 365 guest users

Administrators should get familiar with the platform tools at their disposal to check Office 365 Groups access and ensure tenant security. Continue Reading
Exchange 2013 hybrid to Exchange 2016 hybrid considerations

Part of the work required for a successful shift from one hybrid Exchange environment to another is to have a full understanding of all the areas that will be affected by the move. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Resolve an Outlook outage when using Office 365

When administrators get reports about an Outlook outage, they must work quickly to identify the affected accounts, research the causes and know where to turn for support. Continue Reading
Microsoft Exchange Unified Messaging change presents dilemma

The arrival of Exchange 2019 also means the end of unified messaging in the on-premises offering. Admins who use voicemail in Outlook should explore their options. Continue Reading
What are the steps for an Exchange certificate renewal?

An expired Exchange 2010 certificate is one of those issues that catches everyone's attention. Check and replace certificates with these basic commands. Continue Reading