Microsoft messaging and collaboration services

Administrators who work with on-premises Exchange Server or manage Office 365 -- and still others with a hybrid deployment -- face a host of daily challenges. Whether you want to calculate storage quotas or need to untangle a licensing issue, the Microsoft messaging and collaboration services topic center features helpful how-tos and advice.

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July 24, 2019 24 Jul'19
End users will make or break an Office 365 migration

When migrating to Office 365, IT admins need to keep the end users in mind. That was the big takeaway from a training session at a Virtual Technology User Group event in Maine.
April 18, 2018 18 Apr'18
Workflow automation software improves LA court productivity

Court's in session, and the jury is unanimous: Automation software can help IT departments provide simpler workflows for end users on both desktops and mobile devices.
April 05, 2016 05 Apr'16
Exchange 2016 CU1 overshadowed when mailbox anchor drops

Microsoft released updates for all supported versions of Exchange Server. The updates cover issues with mailbox anchoring in Exchange 2013 and improvements to lagged database copies.
January 13, 2016 13 Jan'16
Microsoft E5 plan supports new ATP, Skype functionality

Microsoft's new Office 365 E5 plan offers features applicable across the organization. But some of the new functionality isn't useful to all, and some features bring controversy.

Bring yourself up to speed with our introductory content

Check Office 365 usage reports for user adoption insights

Microsoft gives administrators access to many Office 365 reports to pinpoint ways to improve user adoption rates and tighten up potential security leaks. Continue Reading
3 steps to prepare for Exchange updates

If you dread the process of updating Exchange and the possibility that patches will break the servers, you can take control by putting best practices in place with three steps. Continue Reading
How to set up Office 365 modern authentication

Learn how to manage modern authentication with a relatively new PowerShell cmdlet to keep end users in touch with their Exchange Online mailboxes. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Exchange Online vs. Office 365: Which plan is a better fit?

A switch from Exchange Server to Exchange Online might make financial sense, but it might not fit the needs of your organization. Here are some common migration mistakes to avoid. Continue Reading
Fluid Framework opens the door to new Microsoft capabilities

Fluid Framework provides multiuser co-authoring capabilities -- offering never-seen-before flexibility. It also has the potential for adoption by outside vendors. Continue Reading
Explore Office 365 phishing protection updates

Administrators who move to Exchange Online or the entire Office 365 platform will have a veritable arsenal of antiphishing tools, but their use requires attention to detail. Continue Reading

Learn to apply best practices and optimize your operations.

How to plot out an Office 365 tenant-to-tenant migration

IT pros in organizations on Office 365 that undergo a merger or acquisition will have their work cut out for them to successfully execute a data migration plan between tenants. Continue Reading
Office 365 multiple tenants vs. single tenant considerations

A migration to Office 365 will require the IT staff to adjust how it manages the collaboration platform, which can get complicated if more than one tenant is involved. Continue Reading
How to keep an Office 365 outage from ruining your day

Stay on top of any potential problems with your Office 365 deployment through the monitoring dashboard and a break glass account to avoid Azure authentication outages. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

How do I avoid Exchange disk space issues?

Exchange Server log files tend to chew up a lot of space, particularly on the later versions. Here's how to keep the mail flowing when a hard drive fills up. Continue Reading
How to export an Outlook calendar and contacts

Transferring Outlook data such as calendar items to an Excel compatible file only takes a few clicks, but there are subtle differences between Windows and macOS platforms. Continue Reading
Lessons learned during a migration to Exchange Online

There are a number of perks for administrators who move to Exchange Online, but there are spots of frustration that will require a few workarounds to ease the transition process. Continue Reading