Microsoft messaging and collaboration services

Administrators who work with on-premises Exchange Server or manage Office 365 -- and still others with a hybrid deployment -- face a host of daily challenges. Whether you want to calculate storage quotas or need to untangle a licensing issue, the Microsoft messaging and collaboration services topic center features helpful how-tos and advice.

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Microsoft Ignite 2019 conference coverage

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Bring yourself up to speed with our introductory content

Updated Exchange Online PowerShell module adds reliability, speed

Microsoft assists Exchange Online administrators who rely on PowerShell by reworking the underlying functionality of several cmdlets used to manage the hosted email platform. Continue Reading
Check Office 365 usage reports for user adoption insights

Microsoft gives administrators access to many Office 365 reports to pinpoint ways to improve user adoption rates and tighten up potential security leaks. Continue Reading
3 steps to prepare for Exchange updates

If you dread the process of updating Exchange and the possibility that patches will break the servers, you can take control by putting best practices in place with three steps. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Do you need to make Exchange Online backups?

Microsoft has several protective measures in place to let customers restore deleted mail in Office 365, but backup vendors will say it's not enough to cover every scenario. Continue Reading
Consider these Office 365 alternatives to public folders

Public folders in Exchange still exist, but they're considered legacy features that haven't kept up with the times. See what Office 365 alternatives might be a better fit. Continue Reading
What's new with the Exchange hybrid configuration wizard?

The Exchange configuration wizard continues to evolve into a refined utility with enhanced capabilities that administrators should explore when considering a hybrid deployment. Continue Reading

Learn to apply best practices and optimize your operations.

How to manage Exchange hybrid mail flow rules

Duplicating your existing transport rule collection won't work when you move to an Exchange hybrid deployment. Learn how to set up a proper mail flow with these tips. Continue Reading
Know your Office 365 backup options -- just in case

A move to Exchange Online in the Office 365 platform removes some administrative obligations but does require more work to set up proper email protections. Continue Reading
How to handle service downtime in the cloud age

You know what happens when you assume. Don't set and forget those critical IT infrastructure services in the cloud without putting together a contingency plan. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

How to repair Windows Server using Windows SFC and DISM

Administrators can diagnose and treat a buggy server operating system by using the Windows SFC and DISM utilities for image analysis and repairs. Continue Reading
URL filtering brings additional Office 365 protection

Ransomware attacks evolve to evade Office 365's integrated protection systems. A third-party security tool can help shore up your defenses. Continue Reading
How to lock down rising Office 365 costs

Avoid springing a money leak in your Office 365 tenant by keeping closer tabs on several areas and following more frugal practices. Continue Reading