Microsoft messaging and collaboration services

Administrators who work with on-premises Exchange Server or manage Office 365 -- and still others with a hybrid deployment -- face a host of daily challenges. Whether you want to calculate storage quotas or need to untangle a licensing issue, the Microsoft messaging and collaboration services topic center features helpful how-tos and advice.

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April 18, 2018 18 Apr'18
Workflow automation software improves LA court productivity

Court's in session, and the jury is unanimous: Automation software can help IT departments provide simpler workflows for end users on both desktops and mobile devices.
April 05, 2016 05 Apr'16
Exchange 2016 CU1 overshadowed when mailbox anchor drops

Microsoft released updates for all supported versions of Exchange Server. The updates cover issues with mailbox anchoring in Exchange 2013 and improvements to lagged database copies.
January 13, 2016 13 Jan'16
Microsoft E5 plan supports new ATP, Skype functionality

Microsoft's new Office 365 E5 plan offers features applicable across the organization. But some of the new functionality isn't useful to all, and some features bring controversy.
December 21, 2015 21 Dec'15
Should admins consider an Exchange 2016 upgrade?

Microsoft released Exchange 2016, but older versions may win out. No matter the version, admins should prioritize Exchange security in 2016.

Bring yourself up to speed with our introductory content

How should you handle Exchange Server updates?

Microsoft changed its release model after Exchange 2010, which has caused some confusion for administrators who work on newer versions of the messaging platform. Continue Reading
How to uninstall Exchange 2013 after a cutover migration

Don't throw a retirement party for that Exchange 2013 server and pull the plug prematurely without going through this checklist to avoid any issues. Continue Reading
Compliance with GDPR in Exchange requires extra effort

Exchange administrators outside of the European Union might not think that GDPR affects them, but they should work toward compliance to avoid a stiff penalty if a violation occurs. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Mulling a public folders migration? Weigh your options

Should you stay or should you migrate? Microsoft offers a bevy of alternatives to public folders. This tip breaks down each option to help you make a decision. Continue Reading
Migrate to Exchange 2016 and beat the rush

The path to Office 365 is easier if you're on Exchange 2016, which brings cloud integration features that benefit users and administrators alike. Continue Reading
Office 365 admins can evolve as platform expands

A move to Office 365 lets IT concentrate less on technology idiosyncrasies and more on business needs. Here are some new tasks to take on, but watch out for a few challenges, too. Continue Reading

Learn to apply best practices and optimize your operations.

How do I avoid Exchange security certificate issues?

Exchange SSL certificates keep communications secure, so it's important avoid the bargain bin when shopping for them. Continue Reading
The clock is ticking on the Exchange Web Services change

Another change that might affect your Exchange environment is coming in 2020. Here's what you need to know to prepare. Continue Reading
Future of SharePoint on solid ground, despite rumors

On the Pipeline, Microsoft GM Seth Patton contemplates SharePoint's future and how it fits in with Office 365 cloud, Teams, OneDrive and AI initiatives. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Lessons learned during a migration to Exchange Online

There are a number of perks for administrators who move to Exchange Online, but there are spots of frustration that will require a few workarounds to ease the transition process. Continue Reading
Migrate Exchange to Office 365 with these tips

Check this list of common issues that can occur during an Exchange migration to steer the organization away from potential mishaps during the messaging platform's relocation. Continue Reading
Resolve an Outlook outage when using Office 365

When administrators get reports about an Outlook outage, they must work quickly to identify the affected accounts, research the causes and know where to turn for support. Continue Reading