Outlook management

Find troubleshooting and configuration tips for Exchange Server and Office 365 administrators who need to support users who work on Microsoft Outlook on desktops or the Outlook app on mobile devices. Our experts help resolve email access issues and application problems in Office 365 as well.

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October 27, 2015 27 Oct'15
Office 2016 features update the mail client for more collaboration

In addition to design changes, Office 2016 offers new applications such as Clutter and Modern Attachments to make collaborating in the Exchange mail client much easier. Should you upgrade?
April 16, 2014 16 Apr'14
IBM Domino goes to the enterprise social but will anyone ask it to dance?

IBM has steadily improved its social business suite and has it poised for a comeback. But can Domino and Notes break into new markets?
April 01, 2014 01 Apr'14
Office 365 to get feature priority over on-premises Exchange

Overheard at MEC 2014: Office 365 will get new features before on-premises Exchange deployments, and Microsoft will offer more value to cloud users.
March 31, 2014 31 Mar'14
Microsoft to 'Clutter' Office 365 users with OWA upgrade

Microsoft upgraded its OWA for Office 365 users to support Android devices and reduce email clutter, but IT pros say one update may hurt more than it helps.

Bring yourself up to speed with our introductory content

Learn the tricks for using Microsoft Teams with Exchange

As Microsoft Teams gains prominence for business collaboration, administrators should investigate the integration options with their Exchange Online or on-premises Exchange setup. Continue Reading
What are the Microsoft IRM requirements for Exchange 2016?

Before a company can take advantage of information rights management on the Exchange 2016 platform, administrators must ensure the server setup meets the technical requirements. Continue Reading
How do you use Outlook IRM to protect email content?

The information rights management feature in Exchange prevents unauthorized parties from viewing sensitive content. Admins can tailor the settings to fit the company's needs. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Office 365 advantages, disadvantages and surprises

With new features, increased stability, different pricing models and cloud capability, Microsoft Office 365 is showing itself to be a robust, evolving option for businesses. This handbook looks at the Office 365 advantages and weaknesses.
... Continue Reading
Exchange mobile device management poses challenges to administrators

While allowing end users to access Exchange from multiple devices usually won't affect the server, it can quickly drive up licensing costs and help desk calls. Continue Reading
New technology competes to become email replacement

Many email alternatives have emerged over the years, yet it continues to reign supreme despite musings to the contrary. Will email hold its crown or be toppled by new technology? Continue Reading

Learn to apply best practices and optimize your operations.

Thorough Exchange Server testing regimen eliminates doubt

Don't assume your Exchange 2016 implementation will work because you bought the right gear. Follow these pointers to execute a successful Exchange 2016 migration project. Continue Reading
Configuration caveats when enabling Outlook offline

Exchange data is still available for users working in Outlook offline or Outlook on the web, but administrators may want to lock down certain settings. Continue Reading
Outlook on the Web rebranded: new tools organize email

Additions to the Web version of Outlook make it easier for end users to organize their inboxes. Archive, pin and set reminders to email messages in Outlook. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Resolve an Outlook outage when using Office 365

When administrators get reports about an Outlook outage, they must work quickly to identify the affected accounts, research the causes and know where to turn for support. Continue Reading
How do you fix Outlook display issues?

Outlook crashes and rendering issues might require an upgrade -- or a downgrade -- for administrators who want to avoid a Band-Aid approach and want a permanent solution. Continue Reading
Define Outlook Web App mailbox policies in Exchange

There are three main OWA mailbox policy categories in Exchange 2013: features, files and offline access. Make sure you know how to control them. Continue Reading