Outlook management

Find troubleshooting and configuration tips for Exchange Server and Office 365 administrators who need to support users who work on Microsoft Outlook on desktops or the Outlook app on mobile devices. Our experts help resolve email access issues and application problems in Office 365 as well.

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October 27, 2015 27 Oct'15
Office 2016 features update the mail client for more collaboration

In addition to design changes, Office 2016 offers new applications such as Clutter and Modern Attachments to make collaborating in the Exchange mail client much easier. Should you upgrade?
April 16, 2014 16 Apr'14
IBM Domino goes to the enterprise social but will anyone ask it to dance?

IBM has steadily improved its social business suite and has it poised for a comeback. But can Domino and Notes break into new markets?
April 01, 2014 01 Apr'14
Office 365 to get feature priority over on-premises Exchange

Overheard at MEC 2014: Office 365 will get new features before on-premises Exchange deployments, and Microsoft will offer more value to cloud users.
March 31, 2014 31 Mar'14
Microsoft to 'Clutter' Office 365 users with OWA upgrade

Microsoft upgraded its OWA for Office 365 users to support Android devices and reduce email clutter, but IT pros say one update may hurt more than it helps.

Bring yourself up to speed with our introductory content

Microsoft Outlook on the web (formerly Outlook Web App, OWA)

Outlook on the web is the browser-based email client for users to access email, calendars, tasks and contacts from Microsoft's on-premises Exchange Server and cloud-based Exchange Online. Continue Reading
Better email collaboration with Exchange 2016

The new versions of Office and Exchange make it easier to collaborate on documents in email. Use new features in Exchange Server 2016 and Outlook 2016 to work quicker and smarter. Continue Reading
A first look at Modern Authentication for Outlook

The Modern Authentication feature improves client security with single sign-on and multifactor authentication options. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Office 365 advantages, disadvantages and surprises

With new features, increased stability, different pricing models and cloud capability, Microsoft Office 365 is showing itself to be a robust, evolving option for businesses. This handbook looks at the Office 365 advantages and weaknesses.
... Continue Reading
Exchange mobile device management poses challenges to administrators

While allowing end users to access Exchange from multiple devices usually won't affect the server, it can quickly drive up licensing costs and help desk calls. Continue Reading
New technology competes to become email replacement

Many email alternatives have emerged over the years, yet it continues to reign supreme despite musings to the contrary. Will email hold its crown or be toppled by new technology? Continue Reading

Learn to apply best practices and optimize your operations.

Thorough Exchange Server testing regimen eliminates doubt

Don't assume your Exchange 2016 implementation will work because you bought the right gear. Follow these pointers to execute a successful Exchange 2016 migration project. Continue Reading
Configuration caveats when enabling Outlook offline

Exchange data is still available for users working in Outlook offline or Outlook on the web, but administrators may want to lock down certain settings. Continue Reading
Outlook on the Web rebranded: new tools organize email

Additions to the Web version of Outlook make it easier for end users to organize their inboxes. Archive, pin and set reminders to email messages in Outlook. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

How do you fix Outlook display issues?

Outlook crashes and rendering issues might require an upgrade -- or a downgrade -- for administrators who want to avoid a Band-Aid approach and want a permanent solution. Continue Reading
Define Outlook Web App mailbox policies in Exchange

There are three main OWA mailbox policy categories in Exchange 2013: features, files and offline access. Make sure you know how to control them. Continue Reading
Outlook Web App vies to become Microsoft Outlook replacement

Although Outlook is the foremost application for business email, Outlook Web App is becoming a viable replacement. Should you make the switch? Continue Reading