Outlook management

Find troubleshooting and configuration tips for Exchange Server and Office 365 administrators who need to support users who work on Microsoft Outlook on desktops or the Outlook app on mobile devices. Our experts help resolve email access issues and application problems in Office 365 as well.

October 27, 2015 27 Oct'15
Office 2016 features update the mail client for more collaboration

In addition to design changes, Office 2016 offers new applications such as Clutter and Modern Attachments to make collaborating in the Exchange mail client much easier. Should you upgrade?
April 24, 2013 24 Apr'13
Exchange ActiveSync monitoring a necessity for enterprise mobility

As organizations scale up mobile initiatives, ActiveSync monitoring is crucial to avoiding performance bottlenecks and overloading Exchange.
September 26, 2006 26 Sep'06
Unsecured devices worry IT professionals

IT admins keep working to make networks secure even as more unsecured personal gadgets, like smart phones and BlackBerrys, find their way into companies.
October 13, 2005 13 Oct'05
Accessing another user's mailbox in Outlook

In this tip from "15 tips in 15 minutes: Managing recipients and distribution lists," you'll learn how to access another user's Microsoft Outlook mailbox by following this tip showing you how to delegate mailbox access, grant access to another user,...

Bring yourself up to speed with our introductory content

Avoid common pain points when migrating to Exchange Online

Every Exchange Server configuration is unique, which makes a move to hosted email in Office 365 a complex undertaking, but some stumbling blocks are more frequent than others. Continue Reading
Learn the tricks for using Microsoft Teams with Exchange

As Microsoft Teams gains prominence for business collaboration, administrators should investigate the integration options with their Exchange Online or on-premises Exchange setup. Continue Reading
What are the Microsoft IRM requirements for Exchange 2016?

Before a company can take advantage of information rights management on the Exchange 2016 platform, administrators must ensure the server setup meets the technical requirements. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Office 365 advantages, disadvantages and surprises

With new features, increased stability, different pricing models and cloud capability, Microsoft Office 365 is showing itself to be a robust, evolving option for businesses. This handbook looks at the Office 365 advantages and weaknesses.
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Exchange mobile device management poses challenges to administrators

While allowing end users to access Exchange from multiple devices usually won't affect the server, it can quickly drive up licensing costs and help desk calls. Continue Reading
New technology competes to become email replacement

Many email alternatives have emerged over the years, yet it continues to reign supreme despite musings to the contrary. Will email hold its crown or be toppled by new technology? Continue Reading

Learn to apply best practices and optimize your operations.

How to export an Outlook calendar and contacts

Transferring Outlook data such as calendar items to an Excel compatible file only takes a few clicks, but there are subtle differences between Windows and macOS platforms. Continue Reading
Thorough Exchange Server testing regimen eliminates doubt

Don't assume your Exchange 2016 implementation will work because you bought the right gear. Follow these pointers to execute a successful Exchange 2016 migration project. Continue Reading
Configuration caveats when enabling Outlook offline

Exchange data is still available for users working in Outlook offline or Outlook on the web, but administrators may want to lock down certain settings. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Resolve an Outlook outage when using Office 365

When administrators get reports about an Outlook outage, they must work quickly to identify the affected accounts, research the causes and know where to turn for support. Continue Reading
How do you fix Outlook display issues?

Outlook crashes and rendering issues might require an upgrade -- or a downgrade -- for administrators who want to avoid a Band-Aid approach and want a permanent solution. Continue Reading
Define Outlook Web App mailbox policies in Exchange

There are three main OWA mailbox policy categories in Exchange 2013: features, files and offline access. Make sure you know how to control them. Continue Reading