This tip was submitted to the searchWin2000 Tip Exchange by member John Mottershead. Let other users know how useful...
it is by rating the tip below.
Here's the likely cause of missing personal archive folders.
As an Exchange administrator you will probably require that users archive their retained messages on a regular basis. One user recently complained that the archive had disappeared after files had been transfered to it. It was eventually discovered that the user had 'do not show hidden files and folders' selected in folder options/view. Once this was de-selected the missing archive suddely appeared.