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Save users' bacon with the Inbox Repair Tool

Save users' bacon with the Inbox Repair Tool

Save users' bacon with the Inbox Repair Tool
Adesh Rampat

At times the personal store file (pst) that keeps all Email messages may get corrupted. When this occurs the user will be unable to open the personal store file to retrieve Email messages. However all is not lost. There is a tool that can restore a personal store file to close to its original state.

But before you run to the tool, remember that it's better to have a current backup available. Restoring the personal store file can have the user up and running faster.

If you don't have a backup, though, you can probably find the Inbox Repair Tool in the System Tools area of the Operating System. If it's not there, use the scanpst.exe file. You can find it by searching the hard drive through Windows Explorer.

Double clicking on scanpst.exe runs the Inbox Repair Tool. That tool prompts for the folder that contains the personal store file. Select the file and click on the start button.

The process will create a backup file, which may contain some recoverable information. However the restored personal store file will in most cases have all the current information.

Don't use the Inbox Repair tool to perform maintenance checks on the personal store. It should only be used to repair a corrupted personal store file.

Adesh Rampat has 10 years experience with network and IT administration. He is a member of the Association Of Internet Professionals, the Institute For Network Professionals, and the International Webmasters Association. He has also lectured extensively on a variety of topics.

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