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Study Guide: Exchange 2010 MCTS certification exam

Microsoft states that the Exchange 2010 70-662 certification exam is equally weighted, but our expert suggests you concentrate on a few particular areas.

Microsoft has two certification exams focusing on Exchange Server 2010. Passing the 70-622 exam earns you a Microsoft Certification Technology Specialist (MCTS) certification, which you can also apply toward a Microsoft Certified IT Professional (MCITP) certification. Although you are free to take the two certification exams in any order, I recommend you start with 70–662: Microsoft Exchange Server 2010, Configuring.

The 70–662 exam tests a candidate's basic knowledge of Exchange Server 2010 in seven specific objectives. Questions are divided in nearly equal percentages among the following objectives:

  • Installing and configuring Exchange Server (15%);
  • Configuring Exchange recipients and public folders (14%);
  • Configuring client access (15%);
  • Configuring message transport (15%);
  • Monitoring and reporting (13%);
  • Implementing high availability and recovery (15%);
  • Configuring message compliance and security (13%).

Although it looks like questions are distributed fairly equally throughout these seven items, looks can be deceiving. If you dig into Microsoft’s full exam objectives, you'll notice that several topics appear in multiple objectives -- a big hint that Microsoft emphasizes the topics’ importance. If you want to pass your 70-662 exam, I highly recommend you have a solid understanding of the following topics first:

Exchange mailbox databases and server roles
The 70-662 exam likely will include a large majority of questions on Exchange databases, a fair number of which will revolve around creating and maintaining databases. I suggest that you familiarize yourself with public folders, mailbox databases and ways to relocate databases and transaction logs. Study up on how to mount and dismount databases as well as how to retrieve information about and report on databases, mailboxes and folders.

High availability is another topic Microsoft emphasizes in the exam, especially as it relates to database availability groups (DAGs). Brush up on how to build and configure a DAG, as well as how to add and remove mailbox servers. You should also know how to configure failover priority and lag servers.

You should also know how to back up and restore mailboxes; understanding a dial-tone recovery and working with recovery databases are equally important topics to study. Some questions in the 70-662 exam concentrate on the purpose of server roles as well as the prerequisites to install each role and how to back up and restore them.

Exchange Server 2010 security
At least five of the seven 70-622 exam objectives address the topic of security. I recommend you understand how various security controls work, such as how to use Role Based Access Control (RBAC) to grant permissions. You should also know how to design a secure Exchange Server architecture. This means understanding which firewall ports each server role uses, how to set up an edge transport server and how to enable an edge transport server’s antivirus/antispam features. Exam questions may also cover TLS encryption.

I recommend studying Exchange 2010’s compliance features as well as topics like managed folders, retention policies and Information Rights Management (IRM).

Exchange Management Shell
Exchange Management Shell (EMS) is a major 70-622 exam objective, so it’s best to become well-versed in EMS commands. Questions related to EMS commands range from knowing which cmdlet (not the full command syntax) you would use for a specific task to choosing the right command from a list to achieve a specific objective.

Brien Posey is a seven-time Microsoft MVP with two decades of IT experience. Before becoming a freelance technical writer, Brien worked as a CIO for a national chain of hospitals and healthcare facilities. He has also served as a network administrator for some of the nation’s largest insurance companies and for the Department of Defense at Fort Knox.

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