Get started Bring yourself up to speed with our introductory content.

Integrating Unified Messaging servers with a VoIP solution

After you've made the decision on either a PBX integrated with an IP gateway or an IP PBX, you will need to integrate your chosen VoIP solution with the Unified Messaging server. In this excerpt from "Microsoft Exchange Server 2007: The Complete Reference," learn the steps to do so, along with the cmdlets now available for administering the Unified Messaging servers and UM users.

Configuring Unified Messaging servers

This is part #6 from "Microsoft Exchange Server 2007 Unified Messaging for administrators," excerpted from Chapter 9 of the book Microsoft Exchange Server 2007: The Complete Reference, published by McGraw-Hill Osborne Media.
After the PBX has been integrated with an IP gateway or an IP PBX has been deployed, you will need to integrate the Unified Messaging server with the IP gateway or IP PBX. Although a number of administrative tasks can be performed from the Exchange Management Console (EMC), you may want to review the cmdlets available for administering the Unified Messaging servers and UM users from the Exchange Management Shell (EMS) shown in Table 5.

Integrating Unified Messaging servers with a VoIP solution requires a minimum number of configurations performed in a specific order. These steps should be performed after the gateway and legacy PBX or IP PBX have been tested and are functioning:

  1. Create a dial plan.
  2. Create a UM IP gateway.
  3. Create a UM mailbox plan.
  4. Create a UM hunt.
  5. Create UM dialing rules.
  6. Assign UM dialing rules to the dial plan and to the mailbox policy.
  7. Generate GAL Grammar.

Following this procedure will guarantee that you have meet the prerequisite(s) for each step you are performing in sequence.

Get-UMActiveCalls New-UMDialplan Disable-UMAutoAttendant
Get-UMAutoAttendant New-UMAutoAttendant Disable-UMIPGateway
Get-UMDialplan Set-UMServer Enable-UMIPGateway
Get-UMHuntGroup Set-UMAutoAttendant Enable-UMMailbox
Get-UMIPGateway Set-UMMailbox Enable-UMAutoAttendant
Get-UMMailbox Set-UMMailboxPolicy Enable-UMServer
Get-UMMailboxPIN Set-UMMailboxPIN Remove-UMHuntGroup
Get-UMMailboxPolicy Set-UMIPGateway Remove-UMAutoAttendant
Get-UMServer Set-UMDialplan Remove-UMIPGateway
New-UMIPGateway Test-UMConnectivity Remove-UMDialplan
New-UMHuntGroup Disable-UMMailbox Remove-UMMailboxPolicy
New-UMMailboxPolicy Disable-UMServer
Table 5 Unified Messaging Cmdlets (Service Pack 1)


Microsoft Exchange Server 2007 Unified Messaging for administrators

 Home: Introduction to Unified Messaging on Exchange 2007
 Part 1: An intro to voice systems for Exchange administrators
 Part 2: Unified Messaging features in Exchange Server 2007
 Part 3: Defining Exchange Unified Messaging architecture
 Part 4: Deploying Unified Messaging servers on Exchange Server 2007
 Part 5: Comparing VoIP PBX solutions for Unified Messaging
 Part 6: Integrating Unified Messaging servers with a VoIP solution
 Part 7: Creating a Unified Messaging Dial Plan
 Part 8: Configuring a Unified Messaging IP gateway
 Part 9: Mailbox policy configuration for Unified Messaging
 Part 10: Creating and assigning a Unified Messaging hunt group
 Part 11: Dialing rules and restrictions for Unified Messaging users
 Part 12: Assigning Unified Messaging dialing rules to a mailbox policy
 Part 13: Executing Unified Messaging grammar generation
 Part 14: Enabling Unified Messaging mailboxes and users

Microsoft Exchange Server 2007: The Complete Reference This chapter excerpt from Microsoft Exchange Server 2007: The Complete Reference, by Richard Luckett, William Lefkovics and Bharat Suneja, is printed with permission from McGraw-Hill Osborne Media, Copyright 2008.

Click here for the chapter download or purchase the book here.

This was last published in January 2009

Dig Deeper on Microsoft messaging and collaboration services

Start the conversation

Send me notifications when other members comment.

Please create a username to comment.

-ADS BY GOOGLE

SearchServerVirtualization

SearchCloudComputing

SearchSQLServer

SearchEnterpriseDesktop

SearchVirtualDesktop

Close