This is part 4 from "Creating and managing recipients in Exchange Server 2007," excerpted from Chapter 3 of the book Microsoft Exchange Server 2007: A Beginner's Guide, written by Nick Cavalancia and published by The McGraw-Hill Companies, copyright 2008.
A contact is an account that is created in Active Directory that has two main features. First, it can neither be used to authenticate a user on the network nor to assign permissions to objects in the directory, so creating these accounts doesn't represent a security threat. Second, the account is created to send messages to a foreign email account, usually an SMTP account, and does not represent a human user on your network.
Generally speaking, it is a good idea to create a different organizational unit in which to house your contacts, especially if you're going to have more than a few of them. In some companies, where contractors are used on a regular basis, this becomes even more important. So consider creating an organizational unit (OU) for your contacts.
To create a contact in the Exchange Management Console, begin by navigating to the Mail Contact node under Recipient Configuration in the console tree. In the action pane, click the New Mail Contact link (Figure 3-29) to start the New Mail Contact Wizard (Figure 3-30).
Figure 3-30. Beginning the New Mail Contact Wizard. (Click on image for enlarged view.)
On the Introduction page of the wizard, you can choose to create a new contact or, by selecting an existing contact, you mail-enable it and associate an email address with it. In this chapter, we'll focus on creating a new contact, so you'd select New Contact and click Next. On the Contact Information page (Figure 3-31), provide contact information and specifically add information to the External Email Address field by clicking the Edit button and entering an SMTP address. Once complete, click Next.
Figure 3-31. Provide contact information when creating a new contact. (Click on image for enlarged view.)
The New Mail Contact page summarizes the information you provided, and after you click the New button, the Completion page lists the outcome.
When looking at the properties of a contact (accomplished by selecting the contact in the results pane and clicking the Properties link in the action pane), most of the tabs and input boxes are self-explanatory (see Figure 3-32), so we won't go through them in great detail. However, on the General tab, you can force messages sent to this contact to be in the form of Messaging Application Programming Interface (MAPI) rich text. Select this, if appropriate.
Figure 3-32. The general properties of a contact. (Click on image for enlarged view.)
Tutorial: Creating and managing recipients in Exchange Server 2007
Home: Introduction to Exchange 2007 recipients
Part 1: Creating and configuring Exchange Server 2007 mailboxes
Part 2: How to configure Exchange Server 2007 mailboxes
Part 3: Deleting and reconnecting Exchange Server 2007 mailboxes
Part 4: Setting up Exchange Server 2007 contacts
Part 5: Creating mail users in Exchange Server 2007
Part 6: How to create and configure Exchange 2007 distribution groups
Part 7: Managing Exchange Server 2007 address lists
This chapter excerpt from Microsoft Exchange Server 2007: A Beginner's Guide, by Nick Cavalancia, is printed with permission from The McGraw-Hill Companies, copyright 2008.