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Solve server problems with the Exchange Troubleshooting Assistant tool

Learn how to use the free Microsoft Exchange Troubleshooting Assistant tool to diagnose and fix server performance issues, mail flow and database problems.

Whether an Exchange Server is experiencing a noticeable performance problem or a full-blown database failure, it's imperative to resolve the issue as quickly as possible. But because Exchange Server is such a complex application, it can sometimes take a considerable amount of time to diagnose the cause of a problem. Even worse, a misdiagnosis can do more harm than good, so administrators need to ensure that they identify and accurately address Exchange Server issues from the start.

The Exchange Troubleshooting Assistant is an automated tool that can help administrators diagnose Exchange Server problems quickly and precisely. The tool consists of a 4.2 MB Windows Installer package (MSI file) that you can download at no cost from the Microsoft Web site. It is compatible with native mode or mixed mode environments using Exchange 2003, Exchange 2000 or Exchange 5.5, although there are some limitations to Exchange 5.5 support. Exchange 2007 compatibility is expected eventually as well.

In this tutorial, learn step-by-step how to install and use the Microsoft Exchange Troubleshooting Assistant tool to detect a variety of performance-related issues, and to troubleshoot mail flow and database problems on your Exchange server.


 Home: Introduction
 Part 1: Fix email performance with Exchange Troubleshooting Assistant
 Part 2: Manage mail flow with Exchange Troubleshooting Assistant
 Part 3: Diagnose database problems with Exchange Troubleshooting Assistant



Brien M. Posey, MCSE
Brien M. Posey, MCSE, is a Microsoft Most Valuable Professional for his work with Exchange Server, and has previously received Microsoft's MVP award for Windows Server and Internet Information Server (IIS). Brien has served as CIO for a nationwide chain of hospitals and was once responsible for the Department of Information Management at Fort Knox. As a freelance technical writer, Brien has written for Microsoft, TechTarget, CNET, ZDNet, MSD2D, Relevant Technologies and other technology companies. You can visit Brien's personal Web site at http://www.brienposey.com.

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We have tried Exchange Assistant tool when we were facing some problems with Exchange 5.5 database and tried to resolve with Assistant tool but it did nothing and moreover, that database problem corrupted our exchange database. So upon the recommendation of our Exchange Administrator, we decided to give a try to third party recovery tools but before making a purchase to recovery tool, we decided to test the tools first. Then, we tried many third party tools such as Exchange Server recovery tool by Stellar Phoenix, Kernel, PCVita and SysTools and ended up in purchasing that software which was able to recover the whole data. SO, I would like to tell you that Assistant Tool is not the proper solution in resolving the exchange issues, so you have to take the help of any third party recovery tool